How it works

From setup to first sale in a clear shop workflow.

Retail Zim is designed so owners understand the setup, managers stay in control, and cashiers always know the next step.

See the five steps
ProductsSalesReports
Your launch path

Five steps. One connected result.

Use the process as your onboarding checklist and a simple training guide for the team.

01
Step 1

Register your shop

Create your Retail Zim account and set up users for owners, managers, and cashiers.

02
Step 2

Add your products

Import products from Excel or add them manually with prices, quantities, and categories.

03
Step 3

Install your apps

Use Windows POS at the till and mobile POS for sales or stock checks from a phone.

04
Step 4

Open a shift and sell

Cashiers search or scan products, take payment, print receipts, and keep the queue moving.

05
Step 5

Close and review

Close the shift, check totals, review reports, and understand what happened in your shop.

Everyone has a clear role

Simple for cashiers. Useful for managers. Clear for owners.

Cashiers

Open a shift, search or scan products, accept payment, print a receipt and close accurately.

Managers

Receive stock, monitor alerts, approve adjustments and keep daily operations moving.

Owners

Review shop and branch performance, user activity, stock health and business reports.

Begin your setup

Your first Retail Zim sale starts here.

Create your shop, prepare your products and bring the team onboard.

Create your account Ask a setup question